Charles, a 17-year data and analytics professional, is executive vice president and head of the Enterprise Data & Analytics organization at Wells Fargo & Company. As the company’s Chief Data Officer, he is responsible for developing Wells Fargo’s approach to managing, analyzing, and communicating data to inform business strategies and increase value for Wells Fargo customers. Charles is also a member of the Wells Fargo Management Committee and the Enterprise Diversity & Inclusion Council and sits on the Board of Directors of the United Negro College Fund (UNCF).
Prior to joining Wells Fargo in 2014, Thomas was the chief data and analytics officer for the United Services Automobile Association (USAA) in San Antonio. He also has held data analytics leadership positions at Harte-Hanks Direct Marketing, Hewlett Packard, and Reliant Energy.
Thomas has a bachelor’s degree in history from Baylor University, a master’s degree in sociology with a concentration in applied social research from Baylor, and a doctorate in sociology with a concentration in organizational behavior and quantitative methods from Yale University.
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